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Delivery And Returns

1.Area of deliveries

We deliver orders across Poland and Europe. We work with proven courier companies such as DPD, InPost and Paczka w Ruchu. International parcels are shipped with DPD.

2.Price of shipment

Meeting your needs, we have varied methods of shipment in our store:

-The courier service payable in advance (order paid by bank transfer or quick payments) Package is sent after the full amount of the transaction has been credited to our account. On delivery, the courier only delivers the package – 14,00 PLN

- Cash on delivery (COD). The courier delivery (package being delivered is directly after completing the order, payment for the order is made to the courier delivering your package) – 17,99 PLN

-Pick up at point (Paczka w Ruchu) allows the receiving of the consignment at the location of your choosing. The location of delivery can be selected when completing your order in the basket – 6,99 PLN

- Paczkomaty InPost lets you to choose the delivery of your shipment to a Paczkomat (Parcel locker). In the basket just select your locker in the location of your choosing and using the pickup code (6 digits), you will be able to receive your package within 48 hours – 11,99 PLN.

- Personal pick-up in our office is another method of delivery, which we offer at This possibility is available only after paying for your order in advance by bank transfer or by using fast payments and posting the payment to our account. Orders are available to collect during store hours from Monday to Friday between 9:00am to 5:00pm.

3.Order processing time

Orders which are made at our store are usually fulfilled within the 4 – 6 working days. This time is needed to post the payment, prepare the orders as well as the delivery.

4.What happens if your order doesn’t arrive?

If your delivery doesn’t arrive to the given address within 6 working days and the courier doesn’t attempt to contact you about it, inform us immediately. We will be able to check, where the parcel is located, and if necessary, we will order its search and keep you updated along the way.


You have the right withdraw from the sale contract within 14 days without providing a reason. The deadline expires after 14 days from the moment of taking possession of the goods.

The cost of returns is borne by the consumer.

To withdrawal from the contract, you must inform us at:

(Probike Sp. z o.o.
ul. Gronostaja 6, 02-786 Warszawa

about your decision and fill out the returns form which it attached to every order we send.

Specific information can be found on our information page

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